Global Support

Let's Architect Your Next Network.

Whether you need volume wholesale pricing, a custom ITAD quote, or emergency technical support for your data center, our certified engineering and sales teams are standing by.

Enterprise Sales

Quotes, bulk orders, and shipping logistics.

sales@nethardware.com

ITAD & Buybacks

Data wiping and hardware decommissioning.

itad@nethardware.com

Technical Support

RMA requests and configuration assistance.

support@nethardware.com

Wholesale Partners

Reseller applications and vendor relations.

partners@nethardware.com

Send a Secure Message

Fill out the form below. For ITAD quotes, please specify hardware volume. We aim to respond to all corporate inquiries within 2 hours.

Global Headquarters

Corporate Campus

573 Lafayette RdSeabrook,
NH 03874,
United States

Direct Phone Lines

Sales: +1 (800) 555-0199
Support: +1 (800) 555-0198

Hours of Operation

Sales: Mon - Fri, 8AM - 6PM (PST)
NOC Support: 24/7/365

Our Global Presence

With strategic logistics hubs and sales offices across three continents, we ensure rapid deployment of critical hardware worldwide.

San Francisco

San Francisco USA HQ

Handling North American enterprise sales, ITAD processing, and executive operations.

Contact NA Office
London

London EMEA Hub

Serving the European, Middle Eastern, and African markets with dedicated logistics.

Contact EMEA Office
Singapore

Singapore APAC Hub

The central node for our Asia-Pacific wholesale partners and rapid hardware deployment.

Contact APAC Office

Frequently Asked Questions

Instant answers to our most common B2B inquiries regarding shipping, warranties, and IT Asset Disposition.

Do you offer Net-30 payment terms for enterprise clients?

Yes. Upon credit approval, we offer Net-30, Net-60, and Net-90 payment terms for corporate accounts, government agencies, and educational institutions. To apply for a corporate account, please contact our sales department or fill out the wholesale application form.

What is the warranty on Certified Pre-Owned Cisco gear?

All Certified Pre-Owned (Refurbished) hardware undergoes a rigorous 48-hour burn-in test and is backed by our standard 1-Year Next Business Day (NBD) replacement warranty. Extended 3-year and 5-year SLA warranties are available at the time of purchase.

How does the ITAD hardware buyback process work?

Simply send us a spreadsheet containing the model numbers and quantities of the servers, switches, or storage arrays you are decommissioning. Our valuation team will provide a quote within 24 hours. We handle all logistics, secure transport, and NIST-compliant data wiping, providing you with serialized certificates of destruction and payment.

Can you ship internationally to our offshore data centers?

Absolutely. With logistics hubs in the US, UK, and Singapore, we ship to over 50 countries. We handle all export compliance, customs documentation, and commercial invoices to ensure your hardware clears customs without delay.

Network down? We’re here 24/7.

Our Network Operations Center (NOC) is staffed by Cisco and Juniper-certified engineers. If you have an active SLA, click below for emergency priority support.

Open Urgent Support Ticket